Hooded - You lost I win

Composition
80% organically grown cotton - 20% recycled polyester

Care

Delivery Policy

We strive to provide fast and reliable delivery for all our customers. Below you will find information about delivery times and associated costs.

Delivery Time:

• All orders are processed and shipped within 3 to 5 business days after the order is confirmed.
• Please note that delivery times may vary depending on your location and product availability.

Delivery Costs:

• All delivery costs are the responsibility of the customer unless otherwise agreed.
• The delivery charge will be automatically calculated at checkout and included in the final payment amount.

Additional Information:

• If you have special requirements or need express delivery, please contact us at [insert email address or phone number] for additional options.
• For further information about the status of your order, do not hesitate to contact our customer service team.

If you have any questions about our delivery policy, please contact us on our email adress.

Notice: Delivery Limitations

We apologize for any inconvenience, but we are currently unable to deliver orders outside of Bulgaria. We are working hard to resolve this issue and hope to offer international shipping soon.

Thank you for your understanding and patience. If you have any questions or need further assistance, please contact us on our email.

Return Policy for Online Purchases

In accordance with applicable consumer protection laws, the customer has the right to withdraw from the distance sales contract without providing any reason within 14 (fourteen) days from the date of receiving the goods.

To exercise the right of withdrawal, the product must be returned in its original condition – unused, undamaged, with intact packaging (if applicable), and accompanied by all related documents and accessories. A completed return form must also be submitted, which can be downloaded from our website or provided upon request.

Refunds:

Refunds will be processed within 14 (fourteen) calendar days after we have received the returned goods and a correctly completed return form.
The amount will be refunded exclusively via bank transfer, and the customer is required to provide accurate bank account details (IBAN, account holder's name, and bank name) in the return form.

Return Shipping Costs:

The cost of returning the goods is borne by the customer, unless otherwise explicitly agreed.