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Delivery Policy

We strive to provide fast and reliable delivery for all our customers. Below you will find information about delivery times and associated costs.

Delivery Time:

• All orders are processed and shipped within 3 to 5 business days after the order is confirmed.
• Please note that delivery times may vary depending on your location and product availability.

Delivery Costs:

• All delivery costs are the responsibility of the customer unless otherwise agreed.
• The delivery charge will be automatically calculated at checkout and included in the final payment amount.

Additional Information:

• If you have special requirements or need express delivery, please contact us at [insert email address or phone number] for additional options.
• For further information about the status of your order, do not hesitate to contact our customer service team.

If you have any questions about our delivery policy, please contact us on our email adress.

Notice: Delivery Limitations

We apologize for any inconvenience, but we are currently unable to deliver orders outside of Bulgaria. We are working hard to resolve this issue and hope to offer international shipping soon.

Thank you for your understanding and patience. If you have any questions or need further assistance, please contact us on our email.

Return Policy   

Your satisfaction is our priority. If you are not completely satisfied with your purchase, or if the product does not meet your expectations in terms of size or style, you can return it within 14 days from the date of receipt.

Return Conditions:

Return Period: You can return products within 14 days of receiving them. Condition of Products: Products must be returned in their original condition, unworn, undamaged, and with all tags and packaging. Receipt or Invoice: Please include the receipt or invoice with the returned item. Return Costs: The costs of returning the item are the responsibility of the customer unless otherwise agreed.

How to Return a Product:

• Contact our customer service department at [insert email address or phone number] for return instructions.
• Securely pack the products and include all documentation.
• Send the package to our return address: [insert return address].

Refunds:

Once we receive and inspect the returned products, we will process your refund. The refund will be issued using the same method as the original payment. Please note that processing may take up to 7 business days.

If you have any questions about our return policy, please do not hesitate to contact us on our email.

Notice: Delivery Limitations

We apologize for any inconvenience, but we are currently unable to deliver orders outside of Bulgaria. We are working hard to resolve this issue and hope to offer international shipping soon.

Thank you for your understanding and patience. If you have any questions or need further assistance, please contact us on our email.

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